Aligning Defined Business Objectives and KPIs

Brand and Response Objectives

Align mobile objectives with business and campaign objectives

Metric and KPI’s

Identify metrics and determine KPIs according to expected ROI contribution

Set up KPIs within Agent M and determine brand metric measurement

Results Driven Strategies

Apply experience and aggregated norms

Include both pure mobile elements (media and site metrics) and mobile as an activator / audit of offline media (sms / 2d code triggers, participants, etc.)

Establish KPI Goals

Informed by category benchmark data from Agent M and Insight Express

Enter campaign goals into Agent M and assign tracking methods

Measurement and Analytics

KPI and full metric reporting provided via Agent M

Analyze metrics and determine which optimization triggers most impact KPIs

Optimize

Develop and implement optimization strategy

Adjust Agent M goals accordingly

 
The Agent M Dashboard